Your recording of the Digital Empowerment Week session: "Two birds, one stone - achieving operational efficiency and excellence with digital technologies."
An analysis of the cumulative effect of digital technologies on providers’ operational efficiencies and how adoption of digital enables providers to embed operational excellence in their day-to-day, to the significant benefit of the student and the organisation.
We explore digital technologies as the catalyst for multiple benefits in terms of operational efficiency and excellence. We’ll look at the mapping of the digital student journey; optimising student touch points; the reporting and management evolution this facilitates; as well as the technical infrastructure options providers should be considering to glean the maximum benefits from their digital strategies.
Ken Houghton, Senior Solution Architect,Tribal
To register for other sessions, visit the Digital Empowerment Week registration page